Refund Policy
Last updated: December 29, 2025
We offer a money-back guarantee on all paid plans: 7 days for monthly plans (Standard & Pro) and 1 day for weekly plans. If you're not satisfied with ZOLLY for any reason, contact us within the specified period for a full refund. For subscription cancellations, you can cancel anytime and you'll retain access until the end of your current billing period. No questions asked, no hassle.
1. Money-Back Guarantee
We stand behind the quality of ZOLLY and offer a straightforward money-back guarantee on all paid subscription plans:
Weekly Plan
Full refund if requested within 24 hours of purchase
Monthly Plans
Full refund if requested within 7 days of purchase (Standard & Pro plans)
2. How to Request a Refund
Requesting a refund is simple and hassle-free. No questions asked.
- 1
Contact our support team at support@zolly.dev
- 2
Include your account email address and mention "Refund Request"
- 3
We'll process your refund within 3-5 business days—no questions asked
3. Subscription Cancellation
You have complete control over your subscription. Cancel anytime with no penalties.
Cancel anytime from your account dashboard
Retain full access to all paid features until the end of your current billing period
Your account automatically downgrades to the free tier after the billing period ends
No refund for the remaining time in your billing cycle (unless within the guarantee period)
4. Refund Processing
Once your refund request is received and approved:
- We process refunds within 3-5 business days
- Refunds are issued to your original payment method
- Depending on your payment provider, it may take an additional 5-10 business days for the refund to appear in your account
- You'll receive a confirmation email once the refund has been processed
5. Important Notes
Free Tier
The free tier does not involve any payment and is not subject to refunds. You can upgrade to a paid plan anytime.
Billing Errors
If you notice any billing errors or duplicate charges, contact us immediately and we'll resolve the issue promptly.
No Questions Asked
We believe in making refunds simple. You don't need to provide a reason for your refund request—we'll process it hassle-free.
6. Contact Information
If you have any questions about our refund policy or need assistance, please contact us:
7. Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of ZOLLY after any changes constitutes acceptance of the new refund policy.
Have Questions About Refunds?
Our support team is here to help you with any refund-related inquiries
Contact Support